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got it ai has developed a next-generation conversational ai platform focused on customer experience management. leveraging transfer learning and the paradigm shift in nlp caused by transformers (bert, gpt-3, t5, and proprietary models.) got it ai has developed the first conversation ai platforms with self-discovery, self-training, and self-management: making conversational solutions easy to deploy and manage compared to existing solutions that involve manual flow building, and constrained training of chatbot nlu and nlg