library de-escalation training

niche academy helps organizations deliver training at the point of need that will empower their people and create a culture where they can thrive.

pnla is the oldest regional library association in the united states and the only binational association in north america. members come from alaska, alberta, british columbia, idaho, montana, oregon, washington, and beyond. since 1909, pnla has provided a professional and social forum for librarians, library workers, and library supporters throughout the vast pacific northwest region.…