council is not doing the enforcement i want to get the ombudsman involved

the local government and social care ombudsman, we are the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. we are a free service. we investigate complaints in a fair and independent way - we do not take sides.

we examine complaints from people who feel they have been unfairly treated by most organisations that deliver public services.